Zoom: the complete UCaaS solution.

One platform for boundless human connection: Contact Center, telephony, meetings, and workspace. BusinessCom is the distributor for Zoom in the Benelux.
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Introduction to the Zoom Platform

Zoom has grown into a well-known name in video meetings, but the platform now offers much more than that. The Zoom platform includes a comprehensive suite of business solutions for collaboration, productivity enhancement, and all aspects of communication for companies.

Through BusinessCom, business partners in the Benelux can offer Zoom to their B2B clients. We support you in (pre) sales, support, and marketing.

The 4 flagship solutions of Zoom
Zoom’s UCaaS platform features four flagship components: Zoom Phone, Zoom Meetings, Zoom CX, and Workvivo.

Zoom Phone

Zoom Phone: the Cloud-Based Telephony System

Cloud Telephony by Zoom

Zoom Phone is a modern, cloud-based telephony system that integrates seamlessly with the rest of the Zoom ecosystem. Unlike traditional phone systems, Zoom Phone is highly flexible and works on desktops, desk phones, mobile devices, and in meeting rooms. Zoom Phone supports advanced features such as call recording, call queues, voicemail transcription, and analytics, making it a versatile tool for teams that need more than just basic telephony.

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Zoom Meetings

Zoom Meetings: the Core of Zoom

Zoom Meetings is the well-known video conferencing tool of the platform, renowned for its high-quality video, security, and ease of use. Users can hold one-on-one meetings, organize team meetings, and even host large webinars. Zoom Meetings supports up to 1000 video participants and offers features such as screen sharing, breakout rooms, virtual backgrounds, and real-time transcriptions. As the world increasingly shifts toward hybrid work models, Zoom Meetings continues to evolve with features such as polls, whiteboards, and reactions to foster engagement and productivity.

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Zoom Contact Center

Zoom CX: the New World of Customer Service

Zoom CX

Zoom CX is Zoom’s omnichannel contact center platform for optimal customer experience, designed to help businesses enhance their customer service. Zoom CX integrates various communication channels, such as voice, video, chat, and email, allowing customer service teams to seamlessly manage and resolve customer inquiries. With Zoom CX, businesses can take advantage of AI-powered chatbots, real-time analytics, CRM integration, and omnichannel routing, ensuring customers are directed to the right agent for quick and personalized responses. For industries like retail, healthcare, and finance that rely on excellent customer service, Zoom CX provides a competitive edge.

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Zoom Workvivo

Workvivo: Employee Experience Platform

Workvivo is Zoom’s newest flagship product: an employee experience platform focused on creating a sense of community within organizations. Workvivo combines elements of social media, intranet, and engagement tools to keep employees informed, engaged, and connected to the company culture. Through Workvivo, employees can share updates, recognize achievements, and access important company resources all in one central place. This tool is especially valuable in hybrid or fully virtual environments, where building a strong culture and engagement can be challenging.

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Zoom: a Powerful Solution for IT and Telecom Resellers

For IT and telecom resellers, the Zoom platform offers significant benefits. Its flexibility, scalability, and broad functionality make it a valuable solution for clients of all sizes.

Due to the integrated nature of Zoom’s tools, resellers can offer a single, customizable solution that meets diverse needs, whether it’s a small business requiring a reliable video conferencing tool or a large enterprise seeking a complete communication solution or a Contact Center.

Zoom Spaces

More than just UCaaS

Zoom Spaces is the component within the Zoom platform that demonstrates it offers more than just Unified Communications. Zoom Spaces encompasses Zoom solutions for Workspace Reservation, Meeting Rooms, Visitor Management, en Digital Signage.

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Become a Zoom reseller through BusinessCom

Zoom Business Partner

Interested in becoming a business partner for Zoom solutions? Fill out the form on the right, and we will contact you as soon as possible.

Zoom AI

Zoom AI Companion

Zoom’s AI Companion is an intelligent assistant that leverages artificial intelligence to enhance communication and collaboration. In combination with Zoom Phone, it offers features such as advanced voicemail transcription, call routing, and analytics, while with Zoom CX, it enables more efficient customer interactions through AI-powered chatbots and real-time insights. This makes workflows faster, more personalized, and more productive.

UCaaS at its best

Why resellers choose the Zoom platform

The Zoom platform is more than just a collection of tools – it is a comprehensive UCaaS solution that supports the communication and collaboration needs of an entire organization. By choosing Zoom, business partners can help their clients future-proof their operations with a cohesive platform where all tools integrate, ensuring a seamless experience across different functions and departments.
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