The impact of technology on employee satisfaction
Zoom research suggests that the right technology tools play a crucial role in employee satisfaction. Of the employees surveyed, 76% indicated that modern collaboration tools increase their job satisfaction.
Being able to work from different locations is especially appreciated. 69% of employees say they are more productive when they can work flexibly. At the same time, 42% experience technical problems that hinder this, such as slow connections or incompatible systems.
The availability of the right tools also affects talent retention. 64% of millennials would consider changing jobs if an employer uses outdated technology. For Gen Z, this percentage is as high as 71%.
Organizations that invest in user-friendly collaboration platforms see a 34% increase in employee satisfaction. Combining video, chat and document sharing in one platform proves most effective in this regard.