For the fifth consecutive year, Zoom has been recognized as a Leader in the Gartner Magic Quadrant 2024 for Unified Communications as a Service (UCaaS).
This recognition reflects their ongoing commitment to innovation in business communication solutions, including meetings, team chats, telephony services, and contact centers. These solutions are enhanced with AI capabilities, notably the Zoom AI Companion, which has significantly expanded its features since 2023.
In addition to its placement in the Magic Quadrant, Zoom has been named a Customers’ Choice in the Gartner Peer Insights “Voice of the Customer” report, highlighting the trust and satisfaction customers worldwide have in Zoom’s products.
These reports provide valuable insights for IT leaders seeking reliable UCaaS solutions. Recognition in both the Magic Quadrant and Peer Insights showcases Zoom’s ability to quickly translate customer needs into innovative solutions.
The full report can be downloaded via this link
Zoom and BusinessCom
Zoom and BusinessCom have recently signed an agreement for the distribution of this UCaaS-platform in the Nordics, Baltics and Benelux. Read the full press release here